Sequence Messages (Branch Level)
You could add your own SMS/ Email messages outside the default automation.
To do so, please do the following:
- From top menu, select Settings > Clinics.
- Click Action menu > click View Branch(es).
- Click Action menu > click Sequence Messages.
- Click Add new to add new sequence.
- Fill all the required fields.
- For the "add periode" section:
You can send your sequence based on these condition :
- Appointment date (sequence could be sent before / after appointment date).
- Treated (sequence could be sent after patient has been treated only).
- Booking confirmed (sequence could be sent after booking has been confirmed only). - Also if you want send the sequence only to specific treatment(s), you could select them. Just click add button to add more specific treatments.
- Click submit to save your sequence.